Telecommunications in Jersey

Telecommunication services in Jersey comprise Internet, telephone, broadcasting and postal services, which allow islanders to contact people and receive information.

Internet

As of 2018, three companies provide fixed-line services to the island -

Jersey Telecom (JT), who operate island's fixed-line network;
Sure, whose services are based on wholesale access to JT's infrastructure; and
Newtel, who focus on business customers and also use JT's infrastructure.

As all services are based on JT's infrastructure, there is limited competition. Nevertheless, islanders enjoy average fixed broadband download speeds which outstrip the UK and other small countries.

JT has dominance over the broadband sector, with 68% broadband market share in 2015, however this is declining relative to the competition. In terms of value for money on high-speed internet services, Jersey broadband consumers pay lower prices than nations like Bermuda, but higher prices than in the UK or the Isle of Man, but for lower-speed services islanders pay far lower prices than other small islands (and less than UK consumers).

Mobile telephones

Jersey is part of the UK's National Telephone Numbering Plan, which means the island shares the UK's international dialling code +44.

4G license operators in the island are obligated to provide a 2 Mbit/s download speed to 95% of the island population 90% of the time. In 2016, the island had 95% 4G coverage and higher average mobile data speeds than (7 major cities in) the UK. In 2020, there were 124,262 mobile subscriptions, of which 2,845 were mobile only.):

<code>+44 1534</code> for mobiles

Fixed line

Fixed PSTN lines in use; approx 57,700 (2009).

Mobile cellular

JT Group Limited
Sure
Airtel-Vodafone

With over 120 mobile phone masts, in 2012, spread across its area, the island has a phone mast density almost five times that of the United Kingdom as a whole but similar to any urban area.

Telephony system and infrastructure

Domestic

Jersey Telecom:

System X supplied by Marconi Communications.
Marconi Softswitch and UTStarcom SoftSwitch.

Connectivity

4 submarine communication cables.
2 microwave links.

Radio broadcast stations

BBC Radio Jersey 88·8MHz FM, 1026kHz MW AM, DAB+ and bbc.co.uk/jersey.
Channel 103 103·7 MHz FM, DAB+ and channel103.com.
Radio Lions, a closed-circuit hospital radio station launched by the Jersey Lions Club in 1975.
Radio Force 7, a former Saint-Malo radio station, pioneered bilingual broadcasting aimed at the Channel Islands from January 1988 to the early 1990s.
Contact 94. Former radio station (5 September 1988 to 29 November 1991) broadcasting to the island from Normandy.

Radio receiver adoption and usage

Not available

Television

Television broadcast stations

ITV Channel Television.
Sub Opt from BBC One of Spotlight Channel Islands.

Cable television

Newtel Solutions

Satellite television

BSkyB

Television set adoption and usage