The National Board for Consumer Disputes (, ARN) is a Swedish government agency that answers to the Ministry of Finance. The agency is headquartered in Stockholm. Its main task is to issue non-binding recommendations on the resolution of disputes between consumers and business operators. A person can file complaints against a company. If the company does not follow the recommendation from ARN, the consumer has the possibility to take the matter to court.
See also
- Government agencies in Sweden.
References
External links
- National Board for Consumer Disputes - Official site
- Svarta listan (Black list) – List of companies which do not follow ARN recommendations- the list is published by the magazine Råd & Rön